How the scams work

Why hacked accounts are worse than bots

A bot account is easy to spot: no avatar history, no mutual servers, a name full of numbers. A hacked account has your member’s name, their roles and their friends. It can ask staff for help, post in channels that require verification, and DM people who have known it for years.

That is also why “ban the account” is not the whole fix. The person behind it is a victim, and they need to know what happened and how to get their account back.

What the links look like

Server defences that work

You cannot stop a member from clicking a link in a DM. You can make the server a place where the link does not spread.

When an account is compromised

Teach members in one message

One short pinned message does more than a security channel nobody reads: “Lyx and Discord will never DM you a Nitro link. If a friend sends you one, their account is compromised — do not click it, and tell us.”

Repeat it after every wave. Scams work on people who have not seen the pattern before, and there are always new members who have not.

Common questions

Can a Discord link steal my account without clicking?

No. You have to click, and usually log in or scan something. Merely viewing a message is not enough.

I clicked a Nitro link and logged in. What now?

Change your password immediately, enable 2FA, and remove authorised apps. Changing the password invalidates the stolen session.

Should I ban a hacked friend’s account?

Yes, temporarily — it protects your members — and tell them how to recover it. Unban once they have it back.